Bought a new build and your developer’s gone radio silent on fixing obvious defects? You’re not alone. With around 400 calls monthly flooding the New Homes Ombudsman Service, it’s clear that many developers are failing to meet their basic obligations to homebuyers. Here’s the good news: you have more legal rights than you think, and the New Homes Ombudsman 2025 …
You’ve waited months for your dream new build home, and handover day is finally here. But before you pop the champagne, there’s one crucial step that could save you thousands: a thorough snagging inspection. The shocking truth? Even the most reputable developers can hand over properties with 100+ defects that need addressing. Don’t let the pristine show home facade fool …
The writing was on the wall when Sarah Mitchell received the keys to her £485,000 new build flat in Manchester last autumn. The developer’s final inspection had given it a clean bill of health, but within 48 hours, she’d discovered leaking radiators, faulty electrical sockets, and gaps in the skirting boards large enough to fit her finger through. “I trusted …
Shared ownership schemes promise an affordable route onto the property ladder, especially with shiny new builds. Your estate agent will paint a rosy picture of lower deposits and manageable monthly payments. But here’s what they won’t tell you: shared ownership new builds come with unique risks that can turn your dream home into a financial nightmare. After helping hundreds of …
Buying your first new build home should be exciting, right? You’re getting a property that’s never been lived in, with all the latest fixtures and modern conveniences. But here’s the reality check: 93.7% of new build buyers report problems with their homes after moving in, with over a quarter discovering more than 15 separate issues. That dream home might come …
You’ve just spent £500,000 on your dream new build home. The developer hands you the keys with a smile, assuring you that their final inspection has covered everything. But here’s the uncomfortable truth: that developer inspection might have missed defects that could cost you thousands to fix later. The question isn’t whether you can afford a professional snagging survey – …
You’ve just spent £500,000 on your dream new build home. The developer hands you the keys with a smile, assuring you that their final inspection has covered everything. But here’s the uncomfortable truth: that developer inspection might have missed defects that could cost you thousands to fix later. The question isn’t whether you can afford a professional snagging survey – …
If you’ve been scrolling through TikTok lately, you might have stumbled across some pretty shocking videos. We’re not talking about dance trends or cooking hacks – we’re talking about new build properties that look like they were put together by someone wearing a blindfold. From wonky walls to upside-down doors, TikTok has become an unexpected battleground where the truth about …
Here’s a statistic that’ll make you think twice about that shiny new build: 95% of new build homebuyers report defects to their builders after moving in. That’s not a typo: it’s an official figure from the House Builders Federation’s own customer satisfaction survey. If nearly every single new build buyer finds problems with their supposedly “perfect” home, something’s gone seriously …
The game is changing for new build buyers. Come 2025, the Future Homes Standard becomes mandatory across England, introducing a whole new world of energy-efficient technology that most builders are still figuring out. While this is brilliant news for the environment and your energy bills, it’s creating entirely new categories of new build defects that even experienced developers are struggling …